Bad bug with TurboTax, anyone else experience this?
Yesterday we thought we were almost done with our '08 tax return, but it didn't go quite as planned!
This crazy TurboTax program decided on its own to double my wife's income, remove her withholdings, and authorize the IRS to extract some ungodly amount of money from our checking account! Hard to believe there could be such a bad bug in such a popular program, so I'm wondering if anyone else experienced this.
Guess we should have known something was up when it unexpectedly re-prompted for her W-2 income (only hers, but not her withholding) during the efile submission process. There was no other indication that it had made any such changes to our return.
We called TurboTax support, they didn't seem to be aware of the bug. We also called IRS to let them know about it, and the rep said he actually had heard of a very similar story earlier in the day. However, the rep was not able to 'reject' our return. We've put a stop on the epayment and filed an amended return (this time sent in paper format with a real check). I can see audits and penalties in our future. Oh, joy :-(.
The version we used was TurboTax Basic (CD version). It's a cheap version, but it's still disturbing that it has such a critical bug. We've used TurboTax for several years in the past without problems.