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Forbes: The Cars Americans Think Are The Best!

April 11, 2011 – Comments (1) | RELATED TICKERS: HMC , TM , VLKAY.PK

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This is an article from The Cars Americans Think Are The Best by Hannah Elliott, 03.30.11, 05:00 PM EDT with survey scores from ALG and J.D. Power and Associates

Below is a slide show, In Pictures: The Auto Brands Americans Think Are The Best with

• J.D. Power CSI Score

• J.D. Power APEAL Score

• ALG Score

excerpt from The Cars Americans Think Are The Best article: Behind the Numbers
To arrive at our list, we selected the top eight luxury brands and the top eight non-luxury brands on a recent quality perception survey from ALG, and the same from a J.D. Power and Associates study that rates customer satisfaction with dealer performance during the first three years of ownership. We also selected the top eight brands in J.D. Power's latest APEAL study, which surveyed purchasers and lessees as to how they rated their 2010 model-year cars after the first 90 days of ownership. The brands that placed the highest on two of the three reports qualified for our list.

QUESTIONS???

DO YOU AGREE OR DISAGREE WITH THE SCORES?

IS THIS METHOD OF SURVEYING AND SCORING FAIR?

IF NOT, WHAT IS THE FAIREST SYSTEM CONDUCTING SURVEYS AND CALCULATING SCORES?

Porsche

J.D. Power CSI Score: 814/1,000
J.D. Power APEAL Score: 877/1,000
ALG Score: 79.7/100
Average: 590.2

Lexus

J.D. Power CSI Score: 846/1,000
J.D. Power APEAL Score: 827/1,000
ALG Score: 83/100
Average: 585.3

BMW

J.D. Power CSI Score: 814/1,000
J.D. Power APEAL Score: 846/1,000
ALG Score: 80.2/100
Average: 580

Jaguar

J.D. Power CSI Score: 822/1,000
J.D. Power APEAL Score: 854/1,000
ALG Score: 61 /100
Average: 579

Mercedes-Benz

J.D. Power CSI Score: 810/1,000
J.D. Power APEAL Score: 842/1,000
ALG Score: 82.7/100
Average: 578.2

Acura

J.D. Power CSI Score: 828/1,000
J.D. Power APEAL Score: 822/1,000
ALG Score: 78.1/100
Average: 576

Audi

J.D. Power CSI Score: 794/1,000
J.D. Power APEAL Score: 832/1,000
ALG Score: 72.7/100
Average: 566.2

Volkswagen

J.D. Power CSI Score: 779/1,000
J.D. Power APEAL Score: 797/1,000
ALG Score: 68.2/100
Average: 548