GE Money and eBay suck!
I applied for an eBay Mastercard, and it was approved, and the company that provides eBay Mastercards is GE Money. Okay, I thought, GE Money will send me a Mastercard, and I can use it to shop on eBay. Great!
The problem is, the card never came. So I went online to see what was up. It was terribly difficult to find any help on eBay's site, and it forces you to dig through their FAQ's before you're allowed to email anyone. Seriously? Seriously. So finally I'm allowed to email someone, and they email me back with instructions to call GE Money about my problem. Okay, so I call, and I am instructed to enter my account number as it appears on my card. The card I do not have.
Next, I go online, and GE Money has a website, gemoney.com. Makes sense. I can register using my account number, or just follow the "Contact Us" link. Lo and behold, I'm instructed to call the phone number that appears on my credit card. No way to email them. That would be too burdensome for them.
I just got a letter from them telling me to activate my card. Not likely. But now I have their physical address, so I'll send them a nice letter. It's ridiculous that I can't call them on the phone and talk to a person about a card they allegedly sent to me and that I never received.
GE officially sucks. And eBay still sucks.