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In praise of E*Trade

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February 25, 2008 – Comments (0)

These guys may have muffed their biz with all those lousy loans, but they have been one of the best outfits I've ever used for customer service. Had an issue where an ATM actually shorted me $20, called them, got someone on the phone in under 2 minutes, he was helpful, knew what to do, and took care of things quickly and politely.

And it's been like that every time I've called.

I keep all my investment accounts there, plus a checking and savings (pretty high interest rate on the latter, by the way.) Here's hoping they can stay in biz.

Sj

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