Straight from the horse's mouth. (Dell)
Always nice to see people using their company email to defend their firms' product, and insult the critics.
Got this in my email tonight, in response to this article.
On 3/8/07, Jeff_email@example.com
Maybe its time to upgrade you dork. never did mention that you probably only have a 40 gig hard drive and 256 worth of memory
I don't want to get Jeff in too much trouble, after all, I wasn't exactly kind to his employer's product.
But I think it's interesting that his reaction isn't to say "hey, does your computer have enough juice to run your current aps?" but instead is to assume that I don't and that I -- the consumer -- am therefore at fault for the lousy performance of his company's product.
Michael D.? You might want to work on this kind of attitude, too. The customer isn't always right, but this customer builds his own machines, and knows what's up with PCs, and his experience with your run-of-the-mill cube-jockey special is bad enough that he'd never touch any of your other products.
And for the record, my work Dell -- the one that appears to be several hamsters short on power -- runs on half a gig of Ram.