+ Watch NFLX
on My Watchlist
Netflix delivers its comprehensive library of movies and TV shows online and through the mail in their ubiquitous red envelopes.
I love Netflix. It seems powerfully and passionately engaged in trying to give its customers what they want, at a fair and honest price. Its streaming catalog is chock full of stuff I want to watch, and I'm very excited about its original series. But it's changed its business model in an inevitable and unfortunate way. Its shift from discs to streaming has gutted its moat, turned its former customers into bitter enemies, and left it with much fewer ways to differentiate itself from a host of rivals swarming over the industry's newly lowered barriers to entry.
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