Nautilus, Inc. (NYSE:NLS)
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The Company is a designer, developer, manufacturer and marketer of branded fitness and apparel products sold under such well-known brand names as Nautilus, Bowflex, Schwinn Fitness, StairMaster, and Pearl Izumi.
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The money saved on cutbacks has been spent and went toward nothing that would improve company performance. They have great products in specific market segments, but have sacrificed margins by shrinking infrastructure without an understanding of the impact to the business. Their customer service is getting worse which works against any efforts to improve product reliability perceptions. I'm watching a great company continue to head toward the cliff.