Hewitt Associates, Inc. (HEW)
The Company and its subsidiaries provide global human resources outsourcing and consulting services. Its Outsourcing business is comprised of Benefits Outsourcing and Human Resources Business Process Outsourcing.
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Telechart Pick
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As companies try to trim and concentrate on core business, outsourcing and consulting will be an attractive offer. Benefits consulting is being consolidated (with the merger of Towers Perrin and Watson Wyatt) and I expect Hewitt Associates to jump at the opportunity to show their solidity as a company.
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An unrecognized growth area is pension consulting. The recent financial issues are a spur for growth.
The company has three parts-benefits outsourcing, benefits BPO outsourcing (they run the HR part of the business for the company) and consulting. #1 and #3 are far more resistant to employee count declines that most think and I am confident that they have lowered expectations for #2 to the point where numbers can be beat. Easily worth $50, 11x eps, and with $200m of free cash flow, a true growth at reasonable price investment.
Company has enough cyclicality-real or not-that it should do well if the market gets in a economic recovery lovefest. If not, it is a solid business.
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Companies trying to cut costs are outsourcing everything they can. HR is an easy way to go, as Hewitt can get economy of scale. I expect that in the next few years, even the government will start outsourcing a great deal of HR.
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http://stockmarketbeat.com/blog1/2008/02/13/hew-hewitt-doesnt-look-as-good-under-the-hood/
I see a company with falling earnings momentum, falling free cash flow yield and falling earnings quality. The only thing rising in recent quarters has been the share price. As a value oriented investor, I’d rather it was the other way around.
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People are being fired not Hired
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Posted positive Earnings surprise recently. Good earning history.
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Overvalued. Acquisition in middle market when underperformance is in large BPO. Poor acquisition track record.
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Mentioned in Bottom Line - Volume 28 number 16 - August 15th, 2007
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Great consulting performance
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Hewitt still has some stuff to work out with it's MP HRO deals. But I expect that in the next year it will figure it out and become a outperform. But not in the near term.
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I worked at this company, in the main headquarters. Consider that their business is the "people business". They help other companies offer benefits and services to their employees. The funny thing is-- hold your breath there-- they have the WORST turnover in the outsourcing industry. And it's a TREND. What does that tell you about this company?
Yeah, I left too. People have been leaving in droves for years and they just hire more, who promply leave again. I was honored when I left as the CEO resigned as well as his 2nd in command I think. Even the head brass didn't want to stay after he milked as much as he could from the company-- between him and the desire to provide for the shareholders-- the employees SUFFER. That's why they always leave. It's a place that's very shallow-- lots of "feel good" hippie crap but absolutely, positively no substance or anything of value is given back to the employees.
Hence they'll always leave. Hence Hewitt, as large as it is, will pass into mediocrity some day. The benefits of large-scale volume pricing do no good if your employees-- the ones the employees of your clients will be talking to-- don't care.
Well, I could go on for hours here... but bottom line is everything about this company on the inside is cheap. Cheap things don't last.
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November-December double top
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I expect lower overall margin with this company, particularly with the acquisition of Exult, an HR outsourcing HR company that has very little leveragable solutions. Making money by working people harder and outsourcing to India doens't work in a human-intensive industry such as HR.

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