SupportSoft, Inc. (SPRT)
The Company is a provider of software and services that automate the resolution of technology problems.
Recs
Separation of its enterprise business from Consumer makes it now a pure player in Consumer Market. Its business with Retail partners and other referral programs is growing and COGS (Cost of Goods Sold) is decreasing making it and overall attractive stock to watch for next 9 months.
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Solid company turning around, in the gutter for no reason other than a delay, wait for an intermediate amount of time (few months) and you'll see this start to climb back up to the $5 mark.
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Let me start by saying that I hate this sector. Management software solutions? That sounds like something that everyone could wake up one day and think "yeah, I guess we don't really need that."
That said, they are down 21% today due to delays in product rollout. Some jackball analyst lowered his call as a result of delays? Contracts are up and so unless the dirty secret is that the new product is never coming a rebound is imminent for this stock.
Recs
In an up trend. Has pulled back from recent highs.
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Best-in-Class solution for support online especially now Windows Vista and Office 2007 are released
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Great customer base (most of the major telecom and cable providers). Excellent revenue model (licensing vs. one time fees). Significant amount of cash to go after the up and coming triple play services market (phone, tv, and internet).
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83% of this stock is in the hands of investors smarter than we are: institutions and insiders. Don't ever bet against these guys! Buy it now while it's cheap. By this time next year, you'll be at, or near, double your money!

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