Honda Motor Co., Ltd. (ADR) (HMC)

I used to have this co as outperform but based on my personal experience honda is on the down slope of the success curve.





The transmission in my 3rd honda (minivan) started to slip. I was quoted $3700 to repair and no warranty. I bought the Honda in Canada and I now live in the US. A manager at American Honda told me they are not the same company and a Canadian Honda is much different from the American model. (the idiot does not know they are made on the same assembly line) She then said, "asking American Honda to honor the warranty on a Canadian Honda is like buying a dress at Sears and asking Macys for a refund!"


problem #1 who in the heck buys dresses at Sears (see my Sears Holdings underperform)





problem #2 idiot manager analogy would have been correct if I was asking honda to honor a Dodge warranty





a correct analogy would have been buying something at Sears and returning it at a different Sears location, which all customers expect.





The fact that Honda management would even speak to me in that way shows they don’t value customers, this is my third and last honda. I would rather buy a ... gulp... a GM product before I ever buy another Honda. (okay most likely Toyota or Lexus)





so why is a tranny breaking at 60k miles anyway on a car that has had regular dealer maintanence? Bad service and unreliable means there is absolutely no reason for Honda to exist. (super nice job on the muscle hybrid accord - lol)